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Customer Service Training

By Terri Knight posted 09-08-2016 15:36

  

Good afternoon all -- The Memphis Cook Convention Center is interested in upping our game when it comes to customer service.  We developed a Quality Service Program but I believe it is time that we look to outside training for all our staff (upper management to part-time personnel).  I would be most interested in direction to any company that may offer this training specifically related to public assembly facilities and particularly to convention centers and performing arts venues.  Can you give me some guidance?  Thanks in advance.

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