Facility Management: planning and overseeing preventative maintenance for facility and equipment; equipment inventory and control; recommending improvements; audit facility daily to determine maintenance needs; securing the most cost effective means to remedy shortfalls by assigning duties to union staff and student workers; preparing requests for services from other departments when necessary; scheduling staff; updating training manuals.
Event Operations: conferring with users to formulate and execute production plans; submitting calls to union; assigning and supervising work of building staff; renting or purchasing additional equipment to guarantee proper technical support for events; verifying room set-ups; performing pre-event checks to ensure preparedness; inspecting facility before, during and after events to proactively seek items needing attention; closing building upon event conclusion and ensuring that all participants vacate safely.
Booking: artist selection; communicating with agents; preparing offers; managing artist contracts; arranging payments; P&L preparation.
Marketing: establishing relationships with media sales representatives; advertising placement; scheduled adverting campaigns; designing and creating print and direct mail advertising artwork; assisted with brochure and program design and copy writing.
Rental Management: meeting with clients; preparing estimates; collected deposits; wrote and tracked contracts; maintaining and distributing venue schedule; analyzing venue usage and revenues.
Event Management: respond to and resolve patron concerns; recruit, schedule, train and supervise staff; analyze Box Office reports and communicated needs to appropriate personnel; coordinate with internal and external users and service providers; inventory and settle merchandise sales.