Hi Vee - We routinely oversell "free" events, sometimes by more than 2x capacity. We do make sure to have disclaimers on the ticket and in our confirmations including: Seating is first-come-first-served Seating is not guaranteed ...
We are seeing an increasing number of guests arriving in vehicles, particularly Teslas, that rely on phone-based or card-based access rather than a traditional physical key. This becomes operationally challenging when the guest does not have a physical ...
Hi Vee, In a previous role at a different venue, we had a holiday event that was free to the public which had this same problem. The way they handled it was to state that all tickets became void at 15 minutes to curtain. People who had been unable ...
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