An experienced operations professional with a focus on front-of-house procedures in the performing arts sector. Certified in ServSafe food and beverage policy, trained crowd management, and Mental Health First Aid, with a solid foundation in human services (A.S. from Ivy Tech Community College). Adept at managing high-pressure situations, delivering top-tier customer service, and fostering positive, efficient environments for staff and patrons alike. Actively involved in the local arts community through participation in events like Indiana Arts Homecoming, Taste of the Arts, and Fort Wayne Pride, demonstrating a commitment to both arts administration and community engagement.